The document generally describes the procedure to be followed for the operational rollout of newly hired agents, and a deployment for those who report on-site due to an equipment change or who join the Operations (OPS) area. Its purpose is to serve as a reference guide to carry out these processes in a standardized, orderly manner and in compliance with current internal guidelines. Additionally, it details the points of contact for each request that must be routed to the different involved areas, including examples of required formats or communications, in order to facilitate proper management, coordination, and follow-up among the participating teams.