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Customer Service

Exterior Operations - Account Coordinator's


Description
This course is for Account Coordinators within the Exterior Division of KBS.
Content
  • Training Video Session 1 & 2
  • Section 1 - KBS Presence
  • KBS Presence Error Handling Procedure.pptx
  • Photo Standards and Expectation Guide.pptx
  • Session 1 Test
  • Section 2 - Fresh Service Tickets
  • Managing Fresh Service Tickets - 5.17.23.pptx
  • Session 2 Test
  • Section 3 - Sales Order - Case Creation
  • Case Creation - Out of Scope Requests 5.1.23.pptx
  • Section 4 - Internal Directory
  • Exterior Fresh Service Directory.pptx
  • Section 5 - Amazon Change Workflow
  • Amazon Exterior Operations WorkFlow 6.8.2023.pdf
Completion rules
  • All units must be completed